Communicate directly to customers with text messages instead of, or in addition to, email
- Texts are read quicker
- Texts are more likely to be read
- Texts may include click to call phone number, making it easy for them to contact your business (i.e. a link to call to place order)
- Texts may include website link, making it simple for them to access your web page (i.e. a link to a training video)
- Texts may contain valuable, relevant, timely information to remind customers